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100% Positive Feedback from 58 users
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NuPrime ST 10 and DAC 10H Factory refurbished full warranty From Tyler1976 in Feb 25, 2018Feb 25, 2018 From Tyler1976
It was about a year ago I was on the search to step into the world of separates (home Theatre processor/amplifier) in the hopes to achieve better sound and reduce the stress on my Marantz SR 7011. I'm running a pair of Bowers and Wilkins 705s2 speakers which dip into the 3 ohms land which is pretty rough on most of today's receivers no matter what their claims are.
Long story short, I found Perry at Hi-Fi Shop Direct while researching different kinds of amplifiers. We corresponded briefly through email and over the phone and he educated me in the world of class D amplification. Perry was very knowledgeable and willing to give a lot of his time to find out specifically what my needs and desires are in relation to what I wanted to achieve with my system. He asks a lot of really great questions that gave me a lot to think about. Perry is easy to talk to and he actually has a pretty good sense of humour. I wouldn't consider him your typical salesman. He cuts right to the chase and I really believe he cares about getting his customers the proper equipment. He also has some really great policies that make shopping with him really easy.
Now in regards to the product that he sold me. I am utterly impressed. I purchased the Nuprime ida-16 and Perry came over to my place and connected it for me. He had the great idea of connecting my Marantz receiver to the home Theatre Pass through connections on the ida-16 so that I can essentially have two systems. I can run the ida-16 as a stand-alone unit and use it as an integrated amplifier and also press a button on the remote and use the ida-16 as a amplifier for my Marantz receiver. It's an incredible set up but what is most incredible is the sound from the Nuprime amplifier. In comparison to all of the other amplifiers I have heard over my 15 years as an audio nerd I have never heard an amplifier grab a hold of a pair speakers and control them in the way the Nuprime does. Now, I don't really have a lot of experience with a lot of different amplifiers but I would say that after listening to amplifiers from Marantz and one of Rotel's best two channel amplifiers the Nuprime is simply in a class of its own. To my ears, it sounds amazing. I simply can't imagine going back to traditional A/B amplifiers after hearing Nuprime's class D amplifiers. I would recommend them to anybody. I seriously believe in the product that much.
I'm very happy that Perry opened my eyes to the world of digital amplification.
Exogal Comet plus and ION amps a Knockout combination that leave the competition flat on their backs From paulmacasso in Feb 20, 2018Feb 20, 2018 From paulmacasso
It has been a pleasure to deal with Perry. I have been very satisfied with my recent Nuprime purchase and must say that it performs just as Perry said it would .He is very knowledgeable and has great insight in the industry. It has been a very positive experience in dealing with Perry and would highly recommend the Nuprime product line!
Exogal Comet plus and ION amps a Knockout combination that leave the competition flat on their backs From garuda007 in Feb 02, 2018Feb 02, 2018 From garuda007
I would like to write a review of my great experience with Hifi Shop Direct. I contacted Perry to see what his opinion was on a brand name speakers that he carries. Through a lot of discussions along with pictures I sent for my somewhat unusually shaped room, Perry offered me a more tailored solution to what I really need. Too make a long story short, he provided me with 4 options of speakers along with advantages for each one. In the end, I purchased a pair of Larsen speakers which are produced in Sweden. Afterwards, Perry made sure that I was more than happy with the product that I received otherwise I would have the option to exchange them with something else. So, not only did I receive a fabulous set of speakers but I also came out feeling that I made the right decision. After all, speakers that sound fabulous in a showroom could sound totally different at home.
ZANDEN 6000 INT Amp, Touted as one the worlds best reference tube amps made, almost new From libor in Nov 11, 2017Nov 11, 2017 From libor
Excellent deal from Perry! Fast shipping! Recommended!!! Very knowledgable professional you can trust. Thank you!
Auralic Aries Mini only 649.99 Actually in STOCK in Canada From Wind Chaser in Nov 03, 2017Nov 03, 2017 From Wind Chaser
I only found out about HiFi Shop Direct in recent days. They are more of an online dealer than a brick and mortar store but they can facilitate "in store demos" if that's what you'd like. Perry's approach is if you take something home and try it in your own room, you'll have a much better idea if it suits your needs as opposed to hearing it in an unfamiliar environment with unfamiliar gear. Can't argue with that logic.
So I ordered a an Auralic Aries Mini and it was promptly shipped out and I received it within two days. A few days later Perry followed up, but being busy with other things I hadn't had a chance to open the box. We chatted a while and it is very clear they are very knowledgeable and passionate about this hobby. Their commitment to the customer goes well beyond making the sale.
An Incredible turnkey system at an incredible Price Amphion, NuPrime, Auralic From guigou in Oct 16, 2017Oct 16, 2017 From guigou
At first I was worried to buy from someone I've never met, but it turned out pretty well...
Perry has an extremely good knowledge of what is good and not so good in this overwhelming audio world. I learned a lot while talking to him to build my first real audio system.
Contrary to any other person I've talked to in this business, he never complaint about manufacturers he is not distributing. Sometimes he will tell you that from a technical point of you this or that might not be a good idea or a good design, but he will never name the companies doing it. In other words, he is not trying to discourage you from buying somewhere else, but only to share is knowledge.
I end-up buying an almost complete system mainly composed of Amphion Helium 520 and Nuprime IDA-8. The Nuprime IDA-8 has been a revelation to me, it does exactly what I wanted (and a bit more), includes all the connections I wished for and it's still affordable.
What I like the most about the Amphion Helium 520 is that they are still very clear and detailed even at low listening volume. Which is really important for me since I still live in an appartement and don't want my neighbor to hate me right away.
Will they be my last pair of speakers ? certainly not, I am just starting and have a lot to discover. But Perry took the time to listen to my needs and build a system that fulfilled my requirements.
However, everything wasn't perfect. I had two small issues after I ordered everything :
1) This is the most serious complaint and it doesn't concern Perry (HIFI Shop Direct), but one of his distributor which added a pretty long delay to my order. The distributor called me personally to apologizes for the delays, but I still think that the situation was handled unprofessionally by him.
2) After the delay mentioned above, I finally have everything ready to go. Position the speakers, Connect everything and power-up the amp. Surprise, there is a constant high pitch noise coming from the right channel. I let the initial frustration pass by and then I called Perry to explain the situation. He was very helpful and give me a series of test to do at home that will confirm which component is really the faulty one. Once it was done, the replacement component arrived at my home pretty quickly and then I just sent back the faulty one. Everything was handled really quickly and professionally by Perry. It's always a disappointment to receive something that is not working properly, but I am glad the situation was handled by Perry so effectively.
Auralic POLARIS this new award winning tour de force product now available at new lower price! From cleungster in Oct 13, 2017Oct 13, 2017 From cleungster
Perry is a knowledge guy who always provide expert advice in the product selection.
I am a returning customer and has recently purchased an Auralic DAC to accompany the Amphion speaker with based on his recommendation. Have a chat with him if you are looking for amazing products with great price.
Sep 29, 2017 From Tutone
Good day all.... received the best attention from Perry, he answered his emails quickly, stuck to his time table and was always on time with anything I asked of him..... unit is in excellent shape and was delivered very quickly... a man you can deal with without worrying about anything..... thank you!
Amphion 520 Helium 1000.00 off and receive another 1000.00 in store credit for incredible deal From cleungster in Aug 19, 2017Aug 19, 2017 From cleungster
The speakers sounds great. Perry is friendly and had responded to questions and email quickly. Feel free to ask for his advice, he is knowledge.
Amphion 520 Helium 1000.00 off and receive another 1000.00 in store credit for incredible deal From jetdriver in Aug 04, 2017Aug 04, 2017 From jetdriver
Perry is a pleasure to work with when looking for advice on audio equipment he knows his business .I had many conversations with Perry he always took my calls and answered all texts .I will be using Perry and his expertise in the future when I am ready for an upgrade I am a very happy customer
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