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User Feedback for zackcrazy on Canuck Audio Mart
83.3% Positive Feedback from 6 users
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Apr 07, 2016 From serioustunes
The seller listed the speakers as 8 out of 10. Although the photo's were not particularly detailed I had assumed, based on the rating, that only minor scratches rear and sides might exist. The seller did not wish to ship however we arrived at a mutually satisfactory cost to purchase all shipping supplies. The seller did a terrific job of packing and no damage could have occurred in transit. Upon arrival and unpacking it was noticed that the front top right corner of each speaker had sustained minor damage, the grill cloth's were missing, the adjustable feet with spikes were missing and both aluminum tweeter domes had sustained damage. As well there were marks (minor scratch and ding) on the back of both speakers.. Despite all that my wife really liked them!
I contacted the seller regarding the damage and missing items and was instructed to return them and he would then refund me. Since I had my lady's approval of the design, I thought I would contact the manufacturer regarding the missing/damaged components. The cost was reasonable and I contacted the seller with what I thought was a very reasonable solution. Rather than reaching an agreeable solution the seller requested detailed photo's from me of the damage as his hi-rez photo's (not posted with the ad) did not show any! Again, non of this damage could have occurred in transit as the speakers were well packed and the cartons unmarked. The seller listed and packed speakers as 8 out of 10 that should have been 4 out of 10 at best.
I have decided to go ahead and repair at my own expense.
Matt is a great seller. This was a major item, better than described, with difficult logistics. He made it all easy. Thanks!
Mar 01, 2016 From marius_rociu
Very prompt response and delievery.
Item came packaged properly, with a tracking number and the wires looked great.
Will do business with him again.
Very easy transaction! Sub was as described works well and in good shape! Friendly, fair and organized can't ask for much more! Thanks Matt cheers
Awesome trasaction, seller went out of his way to ship the way I requested and accepted interac email payment - I bought sight unseen and all worked out well, speaker arrived exactly as advertised. Thanks! Would definitely buy from this seller again.
A very nice transaction. Good communication and fast payment. Highly recommanded.
Thanks a lot.
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