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PostPosted: Thu Oct 05, 2017 5:58 am 
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Joined: Thu Oct 05, 2017 5:53 am
Posts: 3
Location: Black Creek, BC, CA
I have a MP -D1 DAC that has stopped working, where can I get this repaired? Does musical paradise repair their own equipment? It doesn't seem like an item I can take to a general repair shop that repairs old Marantzs and the like I'm assuming? Anywhere in Canada I could ship it to for repair?


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PostPosted: Thu Oct 05, 2017 6:12 am 
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Joined: Thu Jan 26, 2012 10:34 am
Posts: 256
Location: Ardrosssan, AB, CA
I would suggest trying to contact Garry at Musical Paradise first.

If he does not offer assistance, there is an electronic tech in Edmonton that is very familiar with MP gear that I am pretty sure would be able to fix it for you.

Also, do check the fuse first, could be simple as that if you are not able to power it on.


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PostPosted: Thu Oct 05, 2017 8:09 am 
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Joined: Wed Jul 07, 2004 7:43 am
Posts: 949
Location: Edmonton, AB, CA
Techs in Edmonton - Peter is the guy who has the most experience with the MP gear and if he's not available then Joe at Sigma Electronics Services can certainly help out.
Both are Black Hat Desperaudio group members and both are outstanding electronics techs!

Shoot me a message if you need their contact info.

I also concur with the 'check the fuse' suggestion!


Demerara wrote:
I would suggest trying to contact Garry at Musical Paradise first.

If he does not offer assistance, there is an electronic tech in Edmonton that is very familiar with MP gear that I am pretty sure would be able to fix it for you.

Also, do check the fuse first, could be simple as that if you are not able to power it on.

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jac - Revival Audio & 3dB Sound Company - (780-910-1693)
Black Hat Desperaudios Group


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PostPosted: Thu Oct 05, 2017 10:58 am 
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Joined: Tue Jul 12, 2011 7:34 am
Posts: 693
Location: Edmonton, AB, CA
Thanks for the Kudos Jac!

Yes indeed, If Garry can't help you directly I am more than willing to assist with MP gear as I've been very successful with it. If no power, the 2 Amp Time Delay fuse is located inside and right underneath the incoming power connector. It's conveniently hidden inside a black rectangular box. If it's anything else feel free to chime in and collectively we'll see if we can solve it for you.

I personally own 2 of these DACs and they are really good!

Pete


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PostPosted: Thu Oct 05, 2017 2:43 pm 
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Joined: Thu Mar 06, 2008 8:10 am
Posts: 1540
Location: Ottawa, ON, CA
I had my trusty local tech fix mine when it blew up.

Twice.


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PostPosted: Mon Dec 18, 2017 1:31 am 
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Joined: Thu Oct 05, 2017 5:53 am
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Location: Black Creek, BC, CA
Thanks for all the replies guys, got a bit side tracked with other things but here's where I'm at now:

I was able to contact Gary vis e-mail and explained my issue,

"I opened the DAC I noticed the right channel tube was not glowing, I pulled both tubes and replaced them with another pair and now both tubes glow but there is still no sound. I have no way of testing tubes or telling if they both work correctly but they both are glowing so I think they are fine?"

Gary has told me that the bad tube killed the ak4399 DAC chip so I'm going to send it to him to be repaired.

My question now is what would cause a tube to go bad and is this going to happen again? Like was it just bad luck or something that's an issue with the DAC that can cause this?


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