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PostPosted: Mon May 10, 2010 7:11 am 
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Joined: Sat Jan 31, 2009 8:54 am
Posts: 82
Location: Stratford, PE, CA
last Sunday my Alpha 120 amp developed a right channel hum.I contacted Bernard at Charisma and he told me to send it to Tube De Force for repair.

Today I received the amp back from repair.It sings like never before!

I can't say enough about Bernard and his technician.They were helpful, kind and true professionals throughout.

Bernard communicated almost daily on the amps progress,of course I bothered him daily too.

Alan


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PostPosted: Wed Oct 11, 2017 4:03 pm 
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Joined: Fri Feb 06, 2015 12:31 pm
Posts: 10
Location: Owen Sound, ON, CA
Bernard Li, Charisma Audio

I purchased my vicoustic panels from Bernard, the single greatest experience I have ever had purchasing from a dealer. He put a great deal of effort into my realization of better audio.
The man is a true gentleman.
I would buy from Bernard on his word alone, he has instilled me with that kind of respect and trust.

Steve


Last edited by fairlane67 on Thu Oct 12, 2017 4:47 am, edited 1 time in total.

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PostPosted: Wed Oct 11, 2017 4:19 pm 
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Joined: Sun Nov 28, 2010 5:56 pm
Posts: 1215
Location: Milton, ON, CA
I got a Tonearm from him awhile back and he was very helpful and informative. Definitely one of the good guys!


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PostPosted: Wed Oct 11, 2017 6:05 pm 
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Joined: Tue Mar 04, 2008 10:05 am
Posts: 262
Location: Peachland, BC, CA
High praise for Bernard and Charisma Audio from me as well. I just dealt with Bernard on a purchase if a Benz Micro cartridge. I had damaged my Glider and used the exchange program to buy the Wood. Bernard was an excellent comunicator and gave me great advice. Highly recomend him.


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