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PostPosted: Thu Feb 01, 2018 12:09 pm 
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Joined: Tue Oct 04, 2011 10:25 am
Posts: 451
Location: Comox, BC, CA
So this thing has some sort of glitch that I can't figure out.

1. All my devices on same icloud account.

2. Reformatted the HD and reloaded Yosimite OS.

3. I am logged into my icloud account (About this computer -> System Preferences -> iCloud and it shows me logged in!)

BUT: I keep getting a popup window telling me to log into icloud. And, it won't let me upgrade the OS (late 2014 model, 4 gb ram, 500gb storage if which 95% is free!).

When I originally bought this new I wasn't using icloud and might have set up an account that is now defunct --( I have no way of knowing). Two-factor authentication setup, lost password reset and every device shows as being on the same icloud account.

And I did not import my old settings or backup. This thing is as clean as I can figure it out to be.

Any ideas...


Last edited by mber on Mon Feb 12, 2018 7:23 am, edited 4 times in total.

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PostPosted: Thu Feb 01, 2018 1:23 pm 
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Joined: Wed Jan 04, 2006 9:25 pm
Posts: 700
Location: toronto, ON, CA
Hi
I suggest to call Apple 1800 number,they will help you best.
George


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PostPosted: Thu Feb 01, 2018 1:26 pm 
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Joined: Tue Oct 04, 2011 10:25 am
Posts: 451
Location: Comox, BC, CA
Yiorgos wrote:
Hi
I suggest to call Apple 1800 number,they will help you best.
George


Okay ... thanks George!


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