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 Post subject: Ongoing server issues
PostPosted: Thu Feb 19, 2015 9:41 am 
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Joined: Wed Apr 21, 2004 6:03 pm
Posts: 1199
Location: Vancouver, BC, CA
Hi everyone,

Starting last Saturday, Feb 14th, CAM has been experiencing issues with keeping the site running at 100%, and has been having large periods of intermittent downtime. We thought we had the problem resolved by Monday, Feb 16th, but it seems there is something else causing problems.

We're trying to isolate and resolve the issue, and part of the problem is that it occurs deep in the night when we don't have staff available who can bring things back up.

I'll try to keep everyone updated on the issue, but as yet we still have not found the elusive cause of the actual crashes.

Sorry for all the inconvenience and please bear with us, we are trying our best to test and figure this out.


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PostPosted: Tue Feb 24, 2015 12:09 pm 
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Joined: Wed Apr 21, 2004 6:03 pm
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Location: Vancouver, BC, CA
Since posting this thread on Feb 19th we've managed to improve stability on the site by splitting off some of its functionality. We still don't know what was causing the problem, but we believe that what we've done to stabilise it should be reliable moving forwards. We're going to be doing a platform upgrade this year which should also improve things, but in any case, if you don't hear about this topic again that will be good news, because the smooth operation of the site is something you should not have to worry about :).


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