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PostPosted: Wed Mar 06, 2013 10:27 am 
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Joined: Wed Apr 21, 2004 6:03 pm
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Location: Vancouver, BC, CA
More Ways to Give and Receive AudioMart Feedback

AudioMart has a feedback system that is an invaluable part of the trading process on the site - it helps build Buyer and Seller credibility and makes the site safer to use. We've always recognized that giving and receiving Feedback isn't always straightforward, and we've been tweaking it to make it easier.

For Sellers
Give Feedback Easily
It's now easier to give feedback to your buyer. It's little known that you can give feedback to your buyer without them leaving your feedback first. We've added more links to the site so that you can leave feedback for your buyer as long as you know their username. There are 2 main places to do this:

From your My Ads page there are now new links besides your SOLD ads that let you Give Feedback for buyers or Get Feedback. The Get Feedback link let's you send a reminder email to your buyer asking them for feedback. There's a convenient icon beside each ad that already has feedback.


Email Alerts Upon Receiving Feedback From Your Buyer
If you receive feedback from your Buyer, we now send you an email alert to let you know which item received a feedback and from whom. We also include a handy link that takes you right to the page where you can leave your Buyer reciprocal Feedback. Now you'll know when you get Feedback and be able to easily leave Feedback in return!

For Buyers

Leaving Feedback Alerts Your Seller
Some of our users have told us that they leave Feedback and don't get anything in return. Now, the Feedback system has been upgraded so that when you leave Feedback for any Seller the site will automatically email them asking them to leave you feedback.

Remind Your Seller to Leave You Feedback
If the first email that is sent out doesn't get you any return Feedback, we now have a "Remind" system that lets you send out reminders asking to get Feedback from your Seller. Just go to your Seller's Feedback page and click on the "Remind for a feedback" link in your feedback entry.

Use My Responses To Find Your Buyer or Seller
Don't forget, if you need to find your Buyer or your Seller, you can always use your My Responses page which has 2 components:
Use these two pages to find your Buyer or Seller and leave them feedback.

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