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 Post subject: Audio Basics Inc
PostPosted: Tue Dec 08, 2015 10:31 am 
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Joined: Sat Jun 24, 2006 4:59 pm
Posts: 29
Location: Richmond, BC, CA
Anyone deal with Benjamin ad Audio Basics? I returned a cable to him and I have yet to receive a refund. I've left voicemails and emails repeatedly and they have been ignored.


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 Post subject: Re: Audio Basics Inc
PostPosted: Tue Dec 08, 2015 10:42 am 
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Joined: Mon Sep 07, 2009 5:37 pm
Posts: 763
Location: Markham, ON, CA
Yes, I have and received exceptional service from them.
I hope they are not closing doors as in the case of TT Weights.
Perhaps, try calling them.
I hope it get resolve soon.

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 Post subject: Re: Audio Basics Inc
PostPosted: Tue Dec 08, 2015 11:08 am 
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Joined: Sat Jun 24, 2006 4:59 pm
Posts: 29
Location: Richmond, BC, CA
After months, I think it's getting resolved today...hopefully. will update


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 Post subject: Re: Audio Basics Inc
PostPosted: Tue Dec 08, 2015 12:06 pm 
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Joined: Thu Apr 24, 2014 7:37 am
Posts: 403
Location: Vaughan, ON, CA
Good that it is being resolved. I've dealt with Ben and found him to be a good guy.


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 Post subject: Re: Audio Basics Inc
PostPosted: Wed Dec 09, 2015 9:11 pm 
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Joined: Sat Jun 24, 2006 4:59 pm
Posts: 29
Location: Richmond, BC, CA
still waiting for a refund. followed up twice after being told that it was going to get done...


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 Post subject: Re: Audio Basics Inc
PostPosted: Wed Dec 09, 2015 9:45 pm 
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Joined: Sat Feb 23, 2013 10:41 am
Posts: 7599
Location: Burlington, ON, CA
Why did you send it back? and how? and when?

And, most germane, are they a CAM dealer sponsor?

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 Post subject: Re: Audio Basics Inc
PostPosted: Thu Dec 10, 2015 4:59 am 
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Joined: Sat Jun 24, 2006 4:59 pm
Posts: 29
Location: Richmond, BC, CA
Che Cavolo wrote:
Why did you send it back? and how? and when?

And, most germane, are they a CAM dealer sponsor?



sent it back in late september. followed up a few times in october and november through email and voicemails. finally got settled today.

They're on the CAM dealer sponsor list.


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 Post subject: Re: Audio Basics Inc
PostPosted: Thu Dec 10, 2015 7:09 am 
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Joined: Sun Oct 15, 2006 11:05 am
Posts: 1205
Location: Calgary, AB, CA
I've bought from Audio Basics several times, and have received nothing but exemplary service from Benjamin to date. A year or two ago, he went above and beyond to help me track a time-critical package late one evening, that Canada Post had delivered to the wrong address.

I hope your issue was an isolated incident and it was (eventually) resolved to your satisfaction.


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