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PostPosted: Sat Jan 06, 2018 1:49 pm 
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Location: Vernon, BC, CA
mahatma1 wrote:
Scudder wrote:
I have noticed that big box stores like Best Buy, always try to sell you an extra warranty. Specialist audio dealers have never tried to sell me one of those, even with a product that also sells at Best Buy (Marantz, Yamaha, etc).

My experience as well. As far as the extended warranty available with your credit card, I have it but have never used it.
Not sure how much hassle it would be trying to get warranty work done with it.

It is not to hard.

I used my Visa extended warrantyt o repair a Projector.

Step 1) call Visa!
Step 2) get your documents lined up:
You will need the visa statement that has the original purchase.
You will need a letter from the manufacture that states "If the product was under warranty they would repair it"

Once you get the OK from Visa, you send it to the manufacture, they repair it and charge the repair to the Visa.
Visa then refunds the charge.

Your mileage may vary(esp you Mahatma, you have all the luck :) )


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PostPosted: Sat Jan 06, 2018 1:57 pm 
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Location: Ingersoll, ON, CA
Good to know the Visa warranty extension works but I'm really hoping I won't have to use it.
It's nice to dream. :wink:

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PostPosted: Tue Jan 09, 2018 8:29 am 
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I received the following reply from Onkyo/Integra. :shock:
Since this HDMI board has been repaired multiple times this is not an issue with your receiver but an issue either with your environment or the HDMI cables you are using. How long is the HDMI cable from the receiver to the TV? Have you tried changing the HDMI cables you are using? This is not likely for the receiver to keep failing after every time it was repaired.

Give them a thumbs up for at least responding.
FYI, I have used a variety of HDMI cables. Most of them Amazon cables but have used several others including the ones Rogers supplies with their cable box.
Length is usually 2M or less never longer.
Environment? Somewhat vague but I have gone to extraordinary measures to try to keep these things successfully working.
The unit is on large stand with no obstructions. Lots of free space so no air or heat blockage.

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PostPosted: Tue Jan 09, 2018 9:50 am 
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Location: Vernon, BC, CA
mahatma1 wrote:
I received the following reply from Onkyo/Integra. :shock:
Since this HDMI board has been repaired multiple times this is not an issue with your receiver but an issue either with your environment or the HDMI cables you are using. How long is the HDMI cable from the receiver to the TV? Have you tried changing the HDMI cables you are using? This is not likely for the receiver to keep failing after every time it was repaired.

Give them a thumbs up for at least responding.
FYI, I have used a variety of HDMI cables. Most of them Amazon cables but have used several others including the ones Rogers supplies with their cable box.
Length is usually 2M or less never longer.
Environment? Somewhat vague but I have gone to extraordinary measures to try to keep these things successfully working.
The unit is on large stand with no obstructions. Lots of free space so no air or heat blockage.


Possible power surges going through the TV HDMI-> AVR.
Is every copper line going into the TV through a surge protector?
CATV line?


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PostPosted: Tue Jan 09, 2018 9:55 am 
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Location: Ingersoll, ON, CA
Jared Rachwalski wrote:
mahatma1 wrote:
I received the following reply from Onkyo/Integra. :shock:
Since this HDMI board has been repaired multiple times this is not an issue with your receiver but an issue either with your environment or the HDMI cables you are using. How long is the HDMI cable from the receiver to the TV? Have you tried changing the HDMI cables you are using? This is not likely for the receiver to keep failing after every time it was repaired.

Give them a thumbs up for at least responding.
FYI, I have used a variety of HDMI cables. Most of them Amazon cables but have used several others including the ones Rogers supplies with their cable box.
Length is usually 2M or less never longer.
Environment? Somewhat vague but I have gone to extraordinary measures to try to keep these things successfully working.
The unit is on large stand with no obstructions. Lots of free space so no air or heat blockage.


Possible power surges going through the TV HDMI-> AVR.
Is every copper line going into the TV through a surge protector?
CATV line?

Yes. Even used an inline surge protector. Not sure if it was any good though.

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