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PostPosted: Sat Apr 30, 2016 1:59 am 
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Joined: Mon Mar 24, 2014 1:09 pm
Posts: 70
Location: Montreal, QC, CA
Hey all,

I completely missed my last sale. I have shipped the wrong item, totaly misread buyers initial email (sent wrong cable length).

I've admitted my mistake and offered full refund plus coverage for the return shipping. I believe this is the best I can do.

Any comments gents ?

Many thanks

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Pure Fidelity Deck, Delrin Platter & Hub|WTB303 Tonearm|TangoSpinner Sub, Brass Dual Pulley & Opal Belts|SS Clamp|M. Lim CW|Michell Eng VTA|AT EOR Riser|OF Vivo Blue|Falcon PSU & Tach|Moon 110LP & Swagman DC LPSU|MingDa MC34-AB Amp


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PostPosted: Sat Apr 30, 2016 5:15 am 
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Location: Welland, ON, CA
I would say that's about all you can do, that and be more careful in the future. Is the buyer understanding?

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PostPosted: Sat Apr 30, 2016 5:28 am 
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Joined: Sun Apr 20, 2008 6:53 pm
Posts: 146
Location: Hamilton, ON, CA
you have just done all you can do.. you have publicly shown full disclosure of your mistake.. And you are after all, you are a human and to be human is to error at times..

I am sure will understand and covering all return cost, which of course you should, should mean no real concerns.

All the best

Glen


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PostPosted: Sat Apr 30, 2016 5:31 am 
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Buyer understands, awaiting feedback on how to conclude.

Cheers and thanks for the comments gents.

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