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PostPosted: Tue Sep 17, 2013 6:53 am 
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Joined: Tue Sep 17, 2013 6:39 am
Posts: 4
Location: Toronto, ON, CA
I purchased an Oracle Alexandria turntable from Robert Jones. It was damaged in shipment by Canada Post, but Robert had the good sense to insure it.
I took it to the local Oracle dealer for repair. Throughout the process Robert was most courteous and diligent in pressing the insurance claim with Canada Post.
Here is to Robert Jones, a solid, stand up guy.


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PostPosted: Tue Sep 17, 2013 8:10 am 
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Joined: Wed Mar 16, 2005 12:54 pm
Posts: 41
Location: Wentworth-Nord, QC, CA
I appreciate the feedback and I can say that Tom was very understanding and patient. For the record (and yes, I'm tapping myself on the back!), the approved insurance amount was transferred to Tom before I had been paid by Canada Post. He deserved it.

Bob


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