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DEALER ADS WELCOME - WITH CONDITIONS
Canuck Audio Mart now accepts Dealer Ads for Dealers who are paying advertisers on the site.
Click here for more information if you are interested. Thanks.




Avoid Scams and Fraud: CAM is not immune to scammers and fraudsters, read here to protect yourself!

Frequently Asked Questions and Answers

Here are brief explanations for some of the questions that you may have about the Canuck Audio Mart.
General

Feedback

For Selling:

For Buying:

For Businesses/Advertisers:

For High-Volume Users:



Do I have to register first before I can use Canuck Audio Mart?

Depends.

If you are a buyer, you do not need to register to browse through classifieds and approach sellers about the item(s) they are offering for sale. Feel free to browse through sellers' classifieds and reply to them with inquiries. However, it is highly recommended that you register for an account as that gives you greater credibility as a buyer, and sellers are therefore more open to doing business with you.

As a seller, you need to register to get a user account before you can start to list to items for sale on Canuck Audio Mart.

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How do I register?

Click on the "Register" link located on the top right hand corner of the Canuck Audio Mart site. Then please proceed by filling out the entire form.

*Note: With all personal information submitted, you are given the option to display or not display the information to other users. Therefore, please fill out the form accurately. Information you submit will only be used by Canuck Audio Mart to maintain our database and to verify users to prevent scammers. Your information will not be used by a 3rd party. You may read our Privacy Policy for further information.

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How much does it cost to use Canuck Audio Mart?

Nothing. Canuck Audio Mart listings are FREE. No cost to you. How can this be? Well Canuck Audio Mart is covering the cost of providing this service by selling advertising on the site. That's all. As you can see, there is the opportunity to purchase banner advertising on the site. Your support of the sponsors or purchasing a banner ad for your business will keep Canuck Audio Mart going.

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How does this system work?

Anyone is free to browse through classified postings on the main page of the site and by clicking on the "Classifieds" link located near the top middle section of the site.

However, if you plan on selling items, users must register and log in before they can post ads. Once registered and logged in, you will see the User Navigation Bar located on the top RH corner of every page of Canuck Audio Mart. You will find links to your Profile, My Ads, Notifications, My Responses, and Log out.
  • Profile: To modify your personal information.
  • My Ads: To place new ads and view all the ads you have posted up. Users will be able to view all your ads and you will be able to edit your ads from one easy-to-use account.
  • Notifications: To add keywords (ex. product names, brand names, etc…) that you would like CAM to search for on the site, and then notify you once we find the listing.
  • My Responses: To view all responses you made to other users' ads.
  • Log Out: Make sure you log out after every session on Canuck Audio Mart.

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Do I have to be a Canadian to use Canuck Audio Mart?

No. But your item(s) must be available in Canada. The point of this site is to sell and buy items within Canadian borders to avoid customs, duties, and extra taxes. It's also advantageous if both buyer and sellers live in nearby areas to do in-person transactions so both parties' obligations are fulfilled instantaneously. Anyone, Canadian or non-Canadian, can be a buyer on Canuck Audio Mart. However, in order to be a seller, you and your item must be situated in Canada.

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Do I have to use my real name when posting a message?

No. Even if you use your real name when you register (and we encourage that), you do not have to use your real name when you post an ad. Our system will simply display whatever you put in the First and Last Name fields. If you feel more comfortable, you can use a nickname or pseudoname.

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Why am I not receiving any emails from Canuck Audio Mart?

Several email providers like Hotmail and Sympatico, filter out emails that they may consider junk mail or SPAM. When a user replies to your ad through our form, our servers sends an email to you as notification. Because this email account (DoNotReply@canuckaudiomart.com) comes from a web server mailing program, email providers sometimes identify it as "Junk Mail." Also some email providers identify text in email content that sound like junk mail as "Junk Mail."

*Important: You must put the following emails on your "safe" list or "whitelist":

  • CanuckAudioMart@canuckaudiomart.com
  • sales@canuckaudiomart.com
  • webmaster@canuckaudiomart.com
  • DoNotReply@canuckaudiomart.com
All Canuck Audio Mart emails come from one of those four accounts. Many email providers will allow you to identify safe lists that won't be classified as "Junk Mail." We set the reply address to the person posting the response, so when you hit "reply" to the email you will be replying to the interested party, not Canuck Audio Mart.

Don't worry about any emails lost, we keep a record of all your responses and you can view them any time on each classified ad you have.

For more strategies on receiving our email please see this forum post titled "Receiving Email Reply Notifications".

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Why is everything in Canadian dollars?   

Canuck Audio Mart is a place for Canadians to buy and sell items from other Canadians. In some of the forums people said "It would be nice if there was a Canadian classifieds, so we wouldn't have to deal with other countries' currencies." Well this is it. If you want to sell on Canuck Audio Mart, list your price in Canadian dollars. If you as a buyer want to negotiate what the price in Canadian dollars works out to in another currency to facilitate payment, then go for it. Canuck Audio Mart assumes no referee position in any such negotiations of converting currencies. If you want to see what your dollar is relative to the Canadian dollar, check this link, Universal Currency Converter

Please remember to only post classified ads in Canadian Dollars!!

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What is the Gallery feature for?

The Gallery feature was created by Canuck Audio Mart to enhance the "community feeling" of our enthusiasts. It is for users to upload images to their profiles to showcase their hifi, home theatre, car, audio items. (You will find this feature as a tab on "My Profile"). These are also displayed and rotated between users' galleries on the main page of the site in the lower left corner.

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What and How do I use the User Hotlist?

A User Hotlist is a list of users whose ad listings are of interest to you, or just users who you want to keep an eye on because you've had positive experiences with them on Canuck Audio Mart or have been recommended by other users. It's a place where we provide you quick links to their classifieds so you can easily bookmark them or check what new items they may have on sale (or want). This feature also displays the most recent ads of all your hotlisted users on the front page of Canuck Audio Mart when you log in.

There are 2 ways to add a user to your Hotlist:

  1. Go to the user's account by either making a search on their username or email address (see the FAQ on "How do I make a search finding users?" OR just click on the user's classified ads). Once on the user's account, click on the "Add to My Hotlist" button located near their profile information.
  2. OR
  3. Click on your "Profile" link located on your User Navigation Bar. Click on the "User Hotlist" tab. Type in the user's name and click on the "Add to My Hotlist" button.

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How does our feedback system work?

Each registered user has a feedback profile. Our feedback is based on receiving 3 different types of feedback: positive, neutral, and negative. A buyer can leave feedback for the seller, and a seller can leave feedback for the buyer. Our system counts the number of different types of feedback left on a user's account and displays the number of each type. As with most feedback systems, the higher number of positive feedback the more reliable the user is. It is recommended to check the user's feedback to read comments and look for negative remarks before making transactions with them.

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What are the feedback rules?

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